Join Our Team as a Security Officer in Bristol We are seeking an experienced and professional Security Officer to join our team. This position is ideal for someone with a strong background in security and a passion for providing outstanding customer service. As the first point of contact for our clients, visitors, and contractors, you will play a pivotal role in ensuring a welcoming, safe, and secure environment. Shift Pattern: 4 on 4 off days and 4 on 4 off Nights Hours: 42 per week. Why Join Us? Stable Hours: Enjoy a consistent work schedule with guaranteed 42 hours per week. Independence: Thrive in a role that requires lone working, where you can showcase your reliability and self-management skills. Client Interaction: Use your customer service skills to create a positive experience for clients and customers. Career Development: Opportunities for growth and development within our organization. Ready to take your security career to the next level? Apply now to join our dedicated team in Bristol Key Responsibilities: Develop and maintain good working relationships with key personnel, both internally and externally Deal with general site inquiries and complaints, in a professional, approachable and constructive way, providing exceptional customer service Post duties – including access and egress of persons Production of written and oral reports, ensuring compliance to client and company procedures. Front of house duties Physical deterrent to the Site by providing a visible and proactive security presence Patrolling of the buildings, both internal and external CCTV monitoring Approval of visitors to site Addition / Deletion of access control readers as required Skills: Be a proactive representative who can adapt their working pattern to meet the everyday changes in workload and support the Site Security Manager. Provide instruction and training to temporary staff on the company and government security requirements as necessary. Contribute to the building of a team spirit atmosphere. Ensure that any issues relating to Health & Safety are immediately reported to the Security Manager and H&S Team Ensure your conduct and appearance is of the highest standards. Valid SIA Licence 3 years experience Access to Vehicle /good transport links Must be able to achieve UKSV SC Security Clearance with no restrictions Maintaining confidentiality, integrity and availability at all times Professional, polite and personable Able to work independently and to time scales Able to collaborate with business functions and staff as required Excellent interpersonal skills and standard of personal presentation Excellent communication skills Proven experience of providing a positive customer experience The ability to use own initiative, and work proactively to achieve results Proficient level of IT skills (MS Office packages) Excellent telephone manner and ability to deal effectively with outside agencies First aid at work qualification to be held at times