Job Title: Dental Receptionist
Location: Chorley, PR7 2EJ
Salary: Competitive, Dependent on Experience
Job Type: Full-Time, Permanent
About Us:
At You Dental and Aesthetics we are dedicated to providing exceptional care to our patients and creating a welcoming, professional environment. As a trusted dental practice, we are expanding our team and looking for a friendly and organised Dental Receptionist to join us. If you have a passion for delivering excellent customer service and a warm, caring approach, we want to hear from you!
The Role:
As a Dental Receptionist, you’ll be the first point of contact for our patients, providing a friendly and professional welcome to all who visit. You'll play a key role in ensuring the smooth running of the practice and supporting our dental team in delivering the highest level of patient care. If you thrive in a fast-paced, dynamic environment and have excellent organisational and communication skills, this could be the perfect opportunity for you!
Key Responsibilities:
Greet and welcome patients in a friendly, professional manner
Answer phone calls, respond to emails, and manage patient inquiries efficiently
Schedule and confirm appointments for patients, ensuring accurate record-keeping
Manage patient bookings and ensure the appointment book is fully optimised
Ensure patient details are accurately recorded and updated in the system
Process payments, issue receipts, and manage billing inquiries.
Handle patient corr...