Job summary The role will be required to provide efficient and effective administrative duties for the Cancer Clinical Research Team at Musgrove Park Hospital (MPH)The role will also provide flexible administrative support to the wider research team as required and requested by the Team Lead to support service requirements.The post requires flexibility and the ability to provide a wide range of administrative duties as the service develop. Main duties of the job Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the Clinical Research Team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Manage all forms of correspondence as dictated by clinical staff. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system as required.Liaise with internal and external parties/sponsors on a regular basis with time sensitive, accurate and confidential information.Participate in team and Trust meetings as requested. About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 an hour Contract Permanent Working pattern Part-time Reference number 184-OL-PU-2044 Job locations Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Good standard of education which will include English, Maths and a science at GCSE level or equivalent Good standard of English literacy and English language. NVQ Level 2 (or equivalent experience) in business and administration Microsoft Office, in particular Microsoft Word and Excel Desirable Good Clinical Practise Training Experience Essential Data management Experience of dealing with patients face to face and on the telephone Work well under pressure Communicate effectively, confidently and tactfully with staff, patient s and relatives. Desirable Research Governance Medical Terminology Knowledge of the NHS NHS experience Clinical Research or Trials experience Additional Criteria Essential Behaviours that align with Trust values Accuracy and attention to detail Planning and organisational skills Ability to work for long periods on a computer screen Willingness to embrace technology Person Specification Qualifications Essential Good standard of education which will include English, Maths and a science at GCSE level or equivalent Good standard of English literacy and English language. NVQ Level 2 (or equivalent experience) in business and administration Microsoft Office, in particular Microsoft Word and Excel Desirable Good Clinical Practise Training Experience Essential Data management Experience of dealing with patients face to face and on the telephone Work well under pressure Communicate effectively, confidently and tactfully with staff, patient s and relatives. Desirable Research Governance Medical Terminology Knowledge of the NHS NHS experience Clinical Research or Trials experience Additional Criteria Essential Behaviours that align with Trust values Accuracy and attention to detail Planning and organisational skills Ability to work for long periods on a computer screen Willingness to embrace technology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Musgrove Park Hospital Musgrove Road Taunton Somerset TA1 5DA Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)