GLL is looking for a Flexible General Assistant to join the team at Prestwood Gym & Fitness Centre, Prestwood. You'll be involved in key aspects of the centres operations including fitness, customer service and facility standards. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us.
General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
Ideally, you'll have a First Aid at Work certificate (although not essential), be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too!
This role involves working weekday evenings and weekend mornings.
What you need:
1. A can-do attitude
2. A real focus on customer service
3. Passion and personality
4. Have high standards
5. Be a great team player
What you’ll do:
6. Maintain a positive image of the centre to customers and the public by providing a welcoming, helpful and professional service.
7. Ensure excellent standards of cleanliness at all times.
8. Prepare areas and equipment for events/activities as appropriate.
9. Carry out routine monitoring of equipment and fittings, bringing to the attention of the Manager any faults.
10. Ensure that security and customer supervision is maintained at all times.
11. To ensure that all equipment is used in a manner consistent with safe working practice.
12. To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the facility.
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
13. A Values driven organisation
14. Learning & development to support career development
15. Good Pension schemes
16. Discounted gym membership for you and your partner.
17. Industry leading rates of pay
18. Opportunity to join the GLL Society and have a say in how we are run plus associated social events
19. Exclusive discounts on our villas in Portugal
20. Exclusive discounts on our Ski chalets in Bulgaria
21. Health assurance
22. Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
23. Discounts across thousands of retailers (GLL Extras)
24. 25% off Red Letter Days
25. 25% off Buy A Gift
26. 20% off GLL spa experience treatments and associated products.
27. Ride to work scheme
28. Free eye tests and discounted glasses