Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Claims Administrator The Role: We have an excellent opportunity for an organized and enthusiastic Client Support Administrator to join our supportive Commercial team. Acting as the main point of contact for one of our key clients, you'll input details of new insurance claims in to our in-house database so you need to be highly accurate, numerate, and also aware that some tasks may be repetitive at times. It's important that you can multi-task - you'll support the team by issuing letters to clients, responding to customer phone queries and check loss adjusters reports before they're issued to the client. You'll also track and manage email accounts. A lot of the tasks you'll do are time sensitive so it's important that you can prioritise, react quickly and be flexible. We'll provide training and support but you'll need to be comfortable working on your own initiative. This role will suit someone who is comfortable speaking to people - you'll need to be confident when dealing with our clients to build rapport, and reassuring and empathetic when helping their customers. You will have/will be: - Minimum GCSE `C` grades or equivalent in Maths and English - Accurate keyboard skills - MS Word and Excel - intermediate level as a minimum - Previous experience in a professional office environment an advantage - A professional attitude at all times with excellent interpersonal skills - A friendly and helpful telephone manner - The ability to work under pressure and demonstrate flexibility What will you get for this role? - Competitive salary depending on skills, experience and qualifications - Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home - Healthcare scheme - A Self Invested Personal Pension Scheme - Holiday allowance of 25 days plus bank holidays - Discounts on various products and services - Employee assistance programme for employee wellbeing - Life assurance - Group Income Protection - Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps Working at Sedgwick Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best. We're passionate and understanding about our colleagues - so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we're supportive of that. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview. Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check. Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. LI-Hybrid Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing - one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?vywxedjBGSfA)