Full Time FM Domestic Supervisor - 37.5 hours per week. Monday to Friday 14:00 to 22:00
The post holder will support FM Team Leader Domestic Services, cleaning, auditing, supervising, staff training including use of machinery and covering remote sites across Bristol: Cossham, Cribbs Causeway, Knowle, and Frenchay.
As a Working Supervisor, the Post Holder requires a Full Clean UK Manual Driving license.
To support and be responsible for the allocation of work to the Domestic Staff on duty, ensuring that a responsive, high-quality service is provided to meet the needs of the user. To supervise and work with the Domestic Staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and equipped with the necessary equipment, and that the Trust Policies and Procedures are adhered to.
Able to liaise appropriately and professionally with own staff and all other service users.
Responsible to ensure service delivery in line with National Standards of Healthcare Cleanliness 2021.
The primary function is the supervision of cleaning within the outpatient/workshop environment, including clinical and patient areas, as well as all other non-clinical areas such as infection cleans, office, and public areas. Required to work in any of the areas following the required training.
To provide a high-quality responsive, efficient, and effective patient support service to departments in North Bristol NHS Trust, acting in a caring and professional manner.
Main duties of the job
* Support FM Team Leader, working afternoon and evening, be responsible for the day-to-day control, monitoring, and supervision of all cleaning tasks and schedules within designated areas in alignment with Service Level Agreements and NHS Cleaning Regulations.
* Contribute to the preparation and supervision of shift rotas to ensure service delivery.
* Delegate and prioritise tasks to domestic staff members on a daily basis.
* Carry out staff induction and ad hoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion.
* Communicate daily with Team Lead regarding operational activities and requirements.
* Communicate any exceptional issues to Team Leader in a timely manner (e.g., lack of resources to carry out essential tasks).
* Liaise with service users to review and resolve issues arising and escalate any exceptional circumstances to Team Leader.
* Hold regular Team briefs for FM team staff within your designated areas.
* Manage staff to ensure that PST Uniform and Dress Code Policy is adhered to and that a clean and professional image is always presented whilst on duty.
* Report to the Team Leader regularly to ensure that staff shifts, holidays, absences, and training records for all PST staff are fully maintained accordingly.
About us
Working for your organisation.
Physical Effort
Duties involve standing/walking for long periods during the shift. Duties may involve undertaking physically demanding tasks (e.g., unloading cleaning products and stacking in cleaner's store, the movement of patients).
Mental Effort
Being aware of health and safety implications involved in duties and their potential effect on others (e.g., remembering to use a wet floor sign when cleaning floors, using correct PPE for barrier nursing patient rooms).
Emotional Effort
While working at ward level, being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life. In the course of your duties, you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety.
Job responsibilities
To support and be responsible for the allocation of work to the Domestic Staff across multiple sites, ensuring that a responsive high-quality service is provided to meet the needs of the user. To supervise and work with the Domestic Staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and equipped with the necessary equipment, and that the Trust Policies and Procedures are adhered to.
Person Specification
Shortlisting criteria
* Full UK Driving Licence
* General Cleaning Knowledge
* Cleaning skills, experience working in a busy environment
* IT knowledge - Able to use digital platforms and Microsoft Excel
* Understand safe systems and health and safety at work.
* Experience managing a team
* Able to carry out all manual handling tasks and use cleaning machinery
* Flexible with location of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,071 to £25,674 a year (FTE), pro rata for part-time staff.
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