Receptionist Hours per week:15 hours per week Wednesday 8.00 1.00 Thursday 1.00 6.00 Friday 8.00 1.00 Salary:£12.19 Holiday Entitlement:27 days per year (based on full time hours) plus Bank Holiday entitlement pro-rated for part time Contract:Permanent DUTIES AND RESPONSIBILITIES: Opening the premises and checking heat and ventilation. Preparing forms etc for clinics as necessary. Sorting of prescriptions for collection. Booking appointments both by phone and at the front desk. Using various computer software systems including the practice clinical system. Accessing computerised patient medical records for the purpose of carrying out your duties. Ensuring patients confidentiality at all time in line with practice protocols and policies. Receiving and directing patients on arrival in a courteous and efficient manner. Answering general enquiries, explaining surgery procedures, making new and follow-up appointments and receiving requests for repeat prescriptions. Issuing practice information, obtaining completed questionnaires, checking completed registration forms and issuing New Patient medical check appointments. Entering data onto the computer when required. Preparing repeat prescriptions on the computer when required in preparation for doctors to sign. Filing as required to patient notes. Extracting patients notes when required by a doctor. Printing and managing patient records for removal from the practice list. Manning telephones - transferring calls accurately, booking patients in via telephone for appointments. Receiving and logging requests for home visits, telephone calls etc. Ensuring that there is an adequate supply of stationery available in the consulting rooms and reception area. Logging any messages received for nurses, health visitors, midwives and counsellors in the appropriate books. Tidying up waiting rooms & public areas including doctors consulting rooms at Upper Gordon Road Surgery. Franking post and taking it to the post-box daily also posting parcels at Post Office as and when necessary. Photocopying documents and shredding documents no longer required. Locking up & securing the premises at night and carrying out the various checks this procedure entails. Undertaking duties as may be determined from time to time commensurate with the range of activities described above.