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Hours per week: 16-24 potential for extra shifts. Shifts may be early or late 7am-3pm and 2pm-10pm. Weekends may be included.
Here at The Mole Resort, we have launched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities.
As a Resort Receptionist, you will be responsible for assisting in providing a great customer journey during their amazing stay.
What will I be doing?
1. Checking our guests in and out of the property.
2. Dealing with incoming and outgoing calls in a professional manner, recording and passing on messages as well as answering all emails.
3. Completing day-to-day office administrative tasks including hotel banking.
4. Providing friendly and professional customer service when dealing with guests.
5. Ensuring workstation area is tidy and equipment is in working order.
6. Understanding and complying with Health and Safety legislation, fire precautions, legal requirements, and performing any other tasks that may be required from time to time.
7. Assisting other departments wherever necessary and maintaining good working relationships.
What are we looking for?
1. Positive attitude and willingness to learn.
2. Commitment to delivering high levels of customer service.
3. A neat and tidy appearance.
4. Flexibility to respond to a range of different work situations.
5. Ability to work on your own or in a team.
Most of all, you need to be fun and embrace our brand of fabulous stays and active days.
Although previous experience would be beneficial, it is not essential as full training will be provided.
What’s in it for me?
* Competitive rates of pay, reviewed annually.
* Discounts available across a range of quality products from supermarket shopping to wellington boots!
* Local cinema and days out discounts.
* Employee Assistance Programme to help with life’s challenges.
* Complimentary use of spa facilities.
* Discount on food and drink on site.
* Restaurant and hotel discounts across the region.
* Share of service charge.
* Staff fully equipped rest area with staff meals.
* Flexible working and shared holiday.
* Fantastic discounts across L+R Hotels.
We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location.
We value each and every staff member, so please come and join us; who knows where it will take you?
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