Coffee Machine Service Engineer - Cruise Line and National Support
Location: South of England, preferably near Southampton
About Us: Join a market leader in the manufacture of professional coffee machines! Our client is expanding their team to enhance service levels and increase their field engineer base. They are seeking a positive and enthusiastic Coffee Service Engineer to focus on the Cruise Line business and provide national support when needed.
Key Responsibilities:
1. Dedicated Service: Provide maintenance and repair work on cruise ships, including global travel.
2. Installation: Install coffee machines during dock times.
3. Regional Support: Offer support across the UK between sailings.
4. Timely Service: Ensure prompt completion of cruise line service calls.
5. Technical Development: Develop knowledge to support both cruise line and national operations.
6. Effective Communication: Work with the service desk and customers to assess and meet their needs.
7. Problem Solving: Investigate and resolve issues with coffee machines.
Requirements:
1. Experience: Relevant industry experience with bean-to-cup coffee equipment.
2. Customer Focus: Strong organisational skills and a customer-oriented approach.
3. Tech Savvy: Proficient in using systems like Outlook, Excel, and Explorer.
4. Flexibility: Able to work under pressure and adapt to changing situations.
5. Travel Ready: Must have a valid passport.
Benefits:
1. Competitive Salary: £30k - £32k, dependent on experience.
2. Company Van: Available for private use.
3. Annual Bonus: Potential for additional earnings.
4. Tech Tools: Mobile phone and laptop for service reports.
5. Pension Plan: 10% non-contributory company pension.
6. Health Cover: Private health insurance.
7. Security: Death in service benefit.
If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.
Apply today or reach out directly to us at:
Email: (url removed)
Phone: (phone number removed) / (phone number removed)
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