This range is provided by ISR Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from ISR Recruitment
Digital Recruitment Specialist | GDS | Digital First | Discovery | Alpha | Beta | Live
The Opportunity:
Our client is expanding and we’re on the lookout for a talented 3rd Line IT Support Engineer to become a key part of our dynamic team, playing a vital role supporting a wide range of Education and SMB sectors, tackling everything from complex troubleshooting to exploring cutting-edge technologies.
If you thrive on problem-solving, enjoy working across a range of technologies, and love providing top-class service, this is the role for you.
With opportunities for hands-on work, industry training, and career development, this is the ideal role for an ambitious IT Engineer looking to grow their skills with a respectable and trusted company.
Skills and Experience
* Solid experience as a 3rd Line Support Engineer, ideally within a Managed Service Provider (MSP) or working into the Education sector or related industries.
* Able to manage multiple tickets and priorities in a fast-paced environment.
* Excellent communication and client-facing skills.
Strong troubleshooting ability across the following:
* Windows 10, 11 and Mac OS
* Networking (LAN, WAN, VPN, VLANs, Managed WiFi, Firewalls, and Routers)
* Microsoft 365 and Azure (including Intune and Mobile Device Management)
* VoIP phone systems
* Windows Server 2016+ (Active Directory, Group Policy, PowerShell, SCCM, Backups, Hyper-V, and VMWare)
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT System Training and Support, IT Services and IT Consulting, and IT System Operations and Maintenance
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