As an Account Manager, you will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and maximising revenue opportunities. You will serve as the main point of contact between the company and its clients, working to understand client needs and goals and ensuring those needs are met.
Client Details
My client is a global B2B brand, and the leading digital platform facilitating in-room, hybrid and virtual Capital Market Meetings including AGMs and Investor Relations meetings for the world's largest corporations and membership organisations. It is the only platform that digitises the entire life-cycle of a Capital Market Meeting in a single solution, that enables sophisticated meeting facilitation before, during and after the live meeting.
Description
As the Account Manager, you will have the following key responsibilities:
Client Relationship Management
o Develop and maintain strong, long-term relationships with assigned clients.
o Understand client goals and needs and align company products or services to meet those needs.
o Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly.
Account Planning
1. Create and implement account-specific strategies to grow the business and enhance client satisfaction.
2. Collaborat...