Job summary An exciting opportunity has arisen for a dynamic, enthusiastic, and highly motivated health care support worker with a varied clinical experience to join the Outpatient Team. The Outpatient Team are passionate about constantly improving our service and delivering high quality care to our patients. We are looking for committed individuals with excellent organisational and leadership skills. Excellent interpersonal skills are required to support the team and to undertake a wide range of clinical duties. Main duties of the job You will be expected to provide focused integrated clinical care under direction, supporting the Registered Nurses' (RN), Nurse in Charge (NiC) and Senior team with the day to day running of the department. Ensure all patients receive safe, appropriate, competent treatment and care in accordance with local and national protocols and standards. To ensure effective, professional communication with colleagues, the MDT and the senior team at all times. To behave professionally always demonstrating excellent customer service and FH Values. About us Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Date posted 30 October 2024 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year pa pro rata inc HCAS Contract Permanent Working pattern Full-time, Part-time Reference number 151-CH003 Job locations Frimley Park Hospital Portsmouth Road Frimley, Surrey GU16 7UJ Job description Job responsibilities To display a visible clinical presence, supporting the OPD team to achieve a high standard of evidence-based care, procedures, and treatment specific to the clinical need, working within the FH competency framework appropriate to role and scope of practice, including the use of medical devices. To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and always complying with FH Infection Control Policies. To ensure patient records are maintained accurately in line with local and national standards, digital strategy, Information Governance and General Data Protection Regulations. Carry out all administrative and other duties that are required, working effectively to provide safe, evidence-based and cost-effective care For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Job description Job responsibilities To display a visible clinical presence, supporting the OPD team to achieve a high standard of evidence-based care, procedures, and treatment specific to the clinical need, working within the FH competency framework appropriate to role and scope of practice, including the use of medical devices. To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and always complying with FH Infection Control Policies. To ensure patient records are maintained accurately in line with local and national standards, digital strategy, Information Governance and General Data Protection Regulations. Carry out all administrative and other duties that are required, working effectively to provide safe, evidence-based and cost-effective care For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person Specification Qualifications Essential oMaths and English to GCSE Grade 4/C or above or equivalent oCare Certificate or willing to complete the Care Certificate within 12 weeks Desirable oCare Support Worker oApprenticeship Level 2 and or 3 Experience Essential oExperience within a healthcare setting Desirable Experience in hospital setting Skills & Knowledge Essential oEffective communication skills (written and verbal English) oAbility to communicate professionally with all levels of personnel within the organisation. oUnderstand the need for and able to maintain confidentiality of patient information, records and GDPR always oAble to prioritise workload and manage time effectively. oAbility to manage change within the working environment oExcellent IT skills, Teams, SharePoint, Excel, Word. Desirable oEvidence of Band 2 generic clinical competencies oExisting working knowledge of clinical hospital patient information systems Special requirements Essential oAble and willing to work flexible shifts across locations including weekends and Bank Holidays oAble to stand for long periods. Person Specification Qualifications Essential oMaths and English to GCSE Grade 4/C or above or equivalent oCare Certificate or willing to complete the Care Certificate within 12 weeks Desirable oCare Support Worker oApprenticeship Level 2 and or 3 Experience Essential oExperience within a healthcare setting Desirable Experience in hospital setting Skills & Knowledge Essential oEffective communication skills (written and verbal English) oAbility to communicate professionally with all levels of personnel within the organisation. oUnderstand the need for and able to maintain confidentiality of patient information, records and GDPR always oAble to prioritise workload and manage time effectively. oAbility to manage change within the working environment oExcellent IT skills, Teams, SharePoint, Excel, Word. Desirable oEvidence of Band 2 generic clinical competencies oExisting working knowledge of clinical hospital patient information systems Special requirements Essential oAble and willing to work flexible shifts across locations including weekends and Bank Holidays oAble to stand for long periods. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Park Hospital Portsmouth Road Frimley, Surrey GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)