Account manager/customer relations

Account Manager/Customer Relations - Office Experience Needed Location: Milton KeynesSalary: £25,500 - £27,500 (DOE)Job Type: Full-time, Permanent

We are recruiting on behalf of a leading UK supplier of premium building products and integrated water management solutions. Our client is seeking a dedicated and proactive Account Manager/Customer Realtions to join their expanding team. This is an exciting opportunity for someone with a strong customer service background, within a B2B or construction environment.

The Role:You will play a key role in supporting the wider Customer Service team, working closely with internal departments and external partners to deliver exceptional service. The role involves processing a high volume of client orders, handling enquiries, resolving complaints, and maintaining strong customer relationships.

Key Responsibilities:

* Accurately processing sales orders in a timely manner
* Handling incoming queries and complaints professionally
* Liaising with Area Sales Managers, production, and technical teams to ensure smooth project execution
* Building and maintaining relationships with key accounts
* Communicating with third-party suppliers such as hauliers to ensure timely deliveries
* Supporting the external sales team with quotes and client requests