Job Role: Property Transfer Administrator
Location: New Milton
Hours: 35 hours per week - Monday to Friday
At Innovus, we are committed to delivering market-leading solutions and professional services. As a Property Transfer Administrator, you will contribute to our vision to be recognized as the market-leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced, and innovative people who deliver business expertise and service across the property industry.
Main Responsibilities
* All administrative tasks related to providing sales packs to solicitors for managed properties.
* Communicate professionally with customers and solicitors over the telephone and via email, completing tasks in order of priority to meet the needs and requirements of our customers.
* Use Microsoft Office proficiently, particularly Word, Outlook, and Excel.
* Use multiple database systems to update records.
* Ensure that all requirements are obtained in full before moving a case to the next stage.
* Work effectively as part of a team in person or using technology.
* Liaise with different departments to ensure that up-to-date information is stored on our systems and provided to our customers and their legal representatives.
* Have a clear understanding of, and work towards achieving, the Department’s KPIs.
* With training, learn to prepare documents as part of the conveyancing process.
Skills and Experience
* A high degree of organization and excellent communication skills are essential.
* Attention to detail is important, along with excellent spelling, punctuation, and grammar.
* Motivated to work to deadlines as part of a team while problem-solving with a positive attitude.
* Able to work at pace using a computer without affecting accuracy.
* Keen to learn new processes and happy to ask for support when needed.
* Multitasking does not phase you, and you can adapt your task list each day to match the business’ needs.
* Have an enthusiasm for learning the technicalities and details of processes.
* Be customer-centric and passionate about effectively supporting customers with queries and complaints.
* Experience in a legal, secretarial, or property management environment may be considered an advantage but is not essential.
The Benefits
Our customers deserve the best, and the same applies to our people. We’ll support you with all of the technology, training, and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.
Diversity and Inclusion
We’re committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants. Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process, please speak to one of our team to let us know how we can accommodate you.
Ready to apply?
Click the apply button below to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
Please note, due to our sector, all roles are subject to an Enhanced DBS.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.
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