Customer Service Representative
Join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Ensure a seamless experience during moments that matter. Comprehensive training provided.
No weekend working. 31 days annual leave. Annual discretionary bonus eligibility. Perks at Work. Car lease scheme. Cycle to Work scheme. Annual volunteering day. Supportive people policies. Wellbeing programme. Contributory pension scheme. Group Life Assurance. Group Income Protection. Personal and career development opportunities.
Join our team if you're passionate about delivering a seamless customer experience. Excellent listening, verbal and written communication skills. Problem solver, flexible, and adaptable. Comfortable switching between multiple IT applications. Proficient in Microsoft Office. Excited to work with great people. Passionate about learning and sharing knowledge.
Diligenta makes a positive difference to the lives of millions, handling difficult and important calls. Dedicated to providing the best service every time. Established in 2005, we're the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers.