Location: you can be based from one of our strategic hub locations in Bristol, Birmingham, London or Manchester
Working model: 3/2 hybrid working plus occasional travel
Why this job matters
The Senior Contract Manager is responsible for protecting the value of a managed contract through managing risks, effectively delivering contractual obligations and excellent stakeholder management for several large managed contracts for the Ministry of Justice (MOJ). MOJ is the UK Central Government’s largest department and one of BT’s largest customers.
What you’ll be doing
• Owns the end-to-end delivery of the MOJ contract.
• Manages senior stakeholder relationships and acts as an interface for the managed contract customer on all contractual/commercial topics.
• Delivers incremental business through change control.
• Leads the contract management team responsible for the MOJ contract.
The skills you’ll need
Commercial Management
Relationship Building
Communication
Cost Optimisation
Service Level Agreement Management
Commercial Optimisation
Risk Management
Commercial Strategy
Contract Management
Strategic Planning
Data Analysis
Bid Management
Customer Segmentation
Pricing Strategy
P&L
Talent Management
Decision Making
Growth Mindset
Performance Management
Inclusive Leadership
What we want to see from you
• Proven knowledge of contract management practices.
• Proven knowledge of governance and compliance methods.
• Proven knowledge of service transition, change, configuration management and service level management.
• Excellent stakeholder management skills and the ability to work across organisational boundaries.
• People management capability, whether through direct people management experience, or the desire to lead a team and experience of coaching others.
• Willing and able to undergo Security Check (SC) level Security Clearance - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.