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Entry-Level Travel Associate (Virtual), London
Client:
Diane's Travel Business
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f6647c51c8c3
Job Views:
6
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Responsibilities:
1. Customer Assistance: Provide exceptional customer service by assisting clients with inquiries, bookings, and travel-related concerns.
2. Travel Planning: Collaborate with clients to understand their preferences and requirements, offering personalized travel recommendations and itineraries.
3. Booking and Reservations: Manage bookings for flights, accommodation, transportation, and activities, ensuring accuracy and timely confirmation.
4. Destination Knowledge: Stay updated on travel trends, destinations, and industry updates to provide valuable information to clients.
5. Problem Resolution: Address and resolve any issues or concerns raised by clients during their travel, ensuring a smooth and enjoyable experience.
6. Communication: Maintain clear and professional communication with clients via email, phone, and other communication channels.
Requirements
1. Educational Background: High school diploma or equivalent. Relevant travel and tourism certifications are a plus.
2. Communication Skills: Excellent verbal and written communication skills in English. Additional languages are a bonus.
3. Tech-Savvy: Proficient in using online travel platforms, email, and other communication tools.
4. Customer-Focused: A customer-centric approach with a genuine desire to exceed client expectations.
5. Adaptability: Ability to adapt to changing priorities and work in a fast-paced remote environment.
6. Team Collaboration: Work collaboratively with team members to achieve common goals.
7. Virtual Work: Enjoy the flexibility of working from the comfort of your own home.
8. Travel Discounts: Access to exclusive travel discounts for personal use.
9. Career Growth: Opportunities for career advancement within the company.
10. Commission-Rate Earnings: Take advantage of a commission-rate structure, offering earning potential based on your performance.
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