To provide a safe and effective day to day operation of the service, including the handling of clinical enquiries. The role holder will be required to attend daily referral MDT to support the triage process of referrals into secondary mental health care, so they can be signposted, or referred on to agencies as appropriate as well as face to face appointments To undertake assessments of individual patients difficulties, establishing risk and determining the appropriate course of action, taking into consideration all possible options. The relationship should adopt a partnership approach, engaging service users in the positive management of their health and wellbeing. Work with patients to support adherence to prescribed treatments, monitoring mental health medication, taking into consideration any physical health interactions. Provide and receive information, some of which may be contentious, sensitive, and complex to and from individuals and their families/carers and actively support as appropriate. To collate and organise contemporaneous information about opportunities and resources in the local area which may be of benefit to patients referred to the service (e.g., voluntary and community organisations, educational and recreational opportunities). Facilitate sign posting to other appropriate services and occasionally undertake very short-term interventions for patients with moderate to severe mental health difficulties. To evaluate outcomes and maintain accurate clinical data. Have an awareness of your own clinical competencies, knowledge base and experience and ensure that you practice within this and seek support as required. Utilise clinical curiosity in assessing and developing treatment plans with patients. Obtaining and focussing on goal based outcomes with patients, using a holistic approach to their care and social circumstances. To understand and process Quality Outcome Framework data. Ensure systems/ pathways are in place to enable smooth transition between services Regularly be involved in quality improvement activity/audit/significant event review and clinical meetings. Facilitate joint work with Secondary Care providers, primary care and Voluntary Care Sector (VCS) to increase range of services / interventions available to the communities.