Fines Officer - Ministry of Justice
Location: Hull
Salary: £12.36 per hour
Contract Type: Temporary
Working Hours: 37 hours per week
Sector: Public Sector
A Little Bit About Us:
Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.
Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.
About the Client:
The Ministry of Justice is a major government department, at the heart of the justice system. They work to protect and advance the principles of justice. Their vision is to deliver a world-class justice system that works for everyone in society.
About the Role
Are you highly organised, confident in dealing with people, and looking to make a difference in the public sector?
We're currently looking for a Fines Officer to join the Ministry of Justice. This is a vital administrative position focused on the enforcement and collection of criminal fines, where your work directly contributes to the smooth running of our justice system.
As part of the National Compliance and Enforcement Service (NCES), you'll be helping ensure financial penalties are fairly and efficiently collected. It's a busy, varied, role.
What You'll Be Doing
* You'll carry out a wide range of administrative duties, including:
* Collecting and enforcing court-imposed fines using designated powers
* Conducting interviews with defendants (primarily via telephone)
* Assisting with enforcement hearings and preparing court materials
* Responding to public and organisational enquiries (face-to-face, by telephone, and in writing)
* Processing casework, updating internal systems, and maintaining accurate records
* Handling post, photocopying, data input, and general admin tasks
* Supporting team meetings and improvement initiatives using Lean and continuous improvement principles
You may occasionally be asked to support nearby HMCTS offices, so flexibility is appreciated.
Who We're Looking For?
We're after someone with:
* Strong customer service and communication skills
* Confidence when dealing with challenging or sensitive situations
* Good attention to detail and ability to follow clear processes
* Basic IT and administrative skills
* A team-oriented mindset with the ability to work independently
* Willingness to learn and adapt within a continuously improving environment
* Full training will be provided.
Why Join Us?
* Be part of a respected government department making a real impact
* Develop your career with hands-on experience in the justice system
* Work in a supportive team environment that values collaboration and innovation
* Benefit from full training and ongoing development opportunities
Apply Now
Ready to play your part in the justice system? Apply now.
The Ministry of Justice is an equal opportunity employer and welcomes applications from all backgrounds.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.