Cambridge University Hospital NHS Foundation Trust
An exciting opportunity has arisen for a motivated and enthusiastic Band 8A Deputy Operations Manager to join the dedicated operational management team within our Clinical Engineering Department.
You will work as part of the operational management team within Clinical Engineering providing support to and deputising for the Technical Services Manager, and providing operational development and management for Medical Device Evaluation Specialists, Contracts Team and Medical Device Integration Lead to ensure they achieve all their primary responsibilities.
The Clinical Engineering dept is primarily concerned with providing medical device management services in terms of procurement, repair, calibration and maintenance to a wide range of diagnostic and therapeutic medical equipment across the Cambridge University Hospitals NHS Foundation Trust. It is the responsibility of Clinical Engineering to ensure equipment operates effectively and safely with a minimum of downtime. Clinical equipment covered incorporates electrical, electronic, mechanical, computer software and medical gas systems. The department works to ISO 9001:2015 and ISO 13485:2016 quality standards and is responsible for the management of more than 60,000 medical devices used across the hospital and in the community throughout East Anglia.
Main duties of the job
You will work closely with the Technical Services Manager to provide support in ensuring the smooth running and operation of the department ensuring delivery of key targets across the department. You will provide leadership and management support for the Medical Device Evaluation Specialists, Contracts Team and Medical Device Integration Lead within the department.
You will be enthusiastic, confident, and self-motivated, enjoy working in a challenging, busy environment. A flexible approach with the capacity to meet deadlines and commitment to working as part of a team are also an important requirement.
You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequently changing priorities and have experience of managing and leading teams through change.
Previous experience of operational management is essential, alongside knowledge of budgetary systems, technical specifications, incident investigations and people management in the NHS, exceptional written and verbal communication skills, and evidence of excellent team working skills.
You will have a good working knowledge of IT systems and associated software packages as well as equipment management and healthcare IT systems. Experience of medical terminology, including that specific to Medical Equipment is desirable but not essential.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Person Specification
Qualifications
* First Degree or equivalent professional qualification
* Recognised management qualification/or working towards
* Evidence of continuous professional development
* Relevant postgraduate qualification relevant to Health Technology service Management
Experience
* Substantial experience of managing a clinical, social, technical or equivalent service
* Success in working collaboratively across professions and services
* Demonstrate success in planning and managing change
* Commissioning and service planning
* Significant experience of managing a large workforce
* Research experience
* Public sector
* Use of information systems
Knowledge
* Knowledge of budgetary systems, technical specifications, incident investigations and people management in the NHS
* Understanding of patient and staff risks arising from equipment failure
* Working knowledge of relevant legislation, national standards, professional and other guidelines (e.g. BSI standards, RIDDOR, MDA/MHRA guidance, Health & Safety, COSHH)
* Commissioning and service planning processes
* Knowledge of clinical governance
* The importance of successful partnership working
* Principles of lifelong learning
* Professional education and training
* Workforce planning, recruitment and retention
* Patient and public involvement
* The national NHS agenda
Skills
* Leadership and ability to motivate and empower others
* Excellent communication and analytical skills including: inter-personal skills, liaison and negotiation skills, writing and presentation skills, highly complex data interpretative skills
* Influencing clinicians and managers for service improvement
* Budget and resource management
* Developing and implementing policies, guidelines and projects from initiation to completion
* Advanced Microsoft Office user including MS Excel, Word and Access
* Ability to prioritise work, meet tight deadlines and work independently
* Positive and effective team worker
* Significant computer literacy including use of relational database reporting
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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