Job Title: Disrepairs Supervisor Competitive salary: £23 - £28 CIS per hour Location: Bedfordshire (with a focus on Milton Keynes and Luton) Are you a results-driven leader with a passion for improving resident satisfaction in the social housing sector? We are seeking a highly motivated and experienced Disrepairs Supervisor to join our team in Bedfordshire. In this crucial role, you will be responsible for overseeing the investigation and resolution of disrepair cases across a portfolio of properties, primarily within the Milton Keynes and Luton areas. What you'll be doing: Lead and manage disrepair cases: Investigate and assess resident disrepair reports, ensuring accurate and timely assessments. Liaise with residents: Communicate effectively with residents, keeping them informed throughout the disrepair process and addressing their concerns promptly. Coordinate with contractors: Oversee the work of external contractors, ensuring repairs are carried out to a high standard, within agreed timescales, and within budget. Ensure compliance: Ensure all works comply with relevant legislation, including the Housing Act 2004 and relevant building regulations. Monitor and analyse disrepair data: Track key performance indicators (KPIs) related to disrepair performance and identify areas for improvement. Proactive issue resolution: Identify and address potential issues proactively to prevent future disrepair occurrences. Continuous improvement: Contribute to the development and implementation of strategies to improve disrepair performance and enhance resident satisfaction. What you'll bring: Proven experience as a Disrepairs Supervisor, Housing Officer, or in a similar role within the social housing sector. In-depth knowledge of housing legislation, particularly the Housing Act 2004. Excellent communication and interpersonal skills with the ability to build strong relationships with residents and stakeholders. Strong analytical and problem-solving skills Excellent organisational and time management skills with the ability to prioritise and meet deadlines. Experience of using housing management software (desirable). Valid UK Driving Licence is essential. Benefits: Competitive salary and benefits package. £23 - £28 CIS per hour Opportunities for professional development and career progression. Supportive and friendly working environment. Ready to make a positive impact on the lives of residents? If you are a results-oriented and dedicated individual with a passion for improving resident satisfaction within the social housing sector, we encourage you to apply today Keywords: Disrepairs Supervisor Social Housing Bedfordshire Milton Keynes Luton Housing Act 2004 Resident Satisfaction Property Maintenance Housing Officer Supervisor Jobs Property Jobs London Jobs