Blue Arrow are looking for a telephone sales admin assistant in Birmingham Main duties and responsibilities Contact existing customers to inform them about a product or service Initiating and closing sales with potential customers over the phone Achieve monthly sales targets Listen to the customers' needs to generate repeat sales Answer questions about products or the company Ask questions to engage and understand customer requirements Direct prospects to the field sales team when needed Keep up to date with product features and be able to explain them to the customers Enter and update customer information in the database Take and process orders in an accurate manner Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Assist with show/trade fair planning and associated tasks. Requirements and skills Ability to learn about products and services and describe/explain them to prospects Excellent communication and interpersonal skills Patience and ability to engage customers in conversation Working knowledge of relevant computer software Team player Creative thinking skills Excellent problem-solving skills Cool-tempered and able to handle rejection Good negotiation skills with the ability to resolve issues and address complaints Working Environment: Telesales roles are office-based Monday - Friday 9.00am - 4.00pm About You: Able to work well in a team - Can support others around you to ensure tasks are completed Can work well individually Able to follow instructions Previous experience within cleaning and/or working within a hospital setting Must be reliable Benefits package: Holiday pay Opportunity to work for a wide range of clients and venues Weekly pay Access to our bespoke app to manage your timetable, accept/decline shifts and request holiday etc. Access to BlueArrow app to receive available job notifications, accept/decline shifts, update your availability and request holidays Discount Schemes We look forward to welcoming you to the BlueArrow Team Please click to apply Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.