Job Title: Benefits Assessment Officer
Department: Revenue Services
Location: Remote; however, if requested to visit the office, this would be in the Corby or Kettering area.
Contract Duration: 12 Weeks+
Salary: £25 per hour (Umbrella) or £18.52 per hour (PAYE)
IR35 Status: Inside IR35
Application Deadline: ASAP
Optima Plus Recruitment is excited to present an opportunity for an experienced Benefits Assessment Officer to join our client’s team. This remote-based role provides a chance to contribute to the efficient administration of Housing and Council Tax benefits while ensuring compliance with relevant legislation.
As a Benefits Assessment Officer, you will be responsible for processing and maintaining benefit claims, addressing overpayments, and liaising with various internal and external stakeholders. This is a crucial role within the Revenue Services team, offering the opportunity to make a positive impact on the community.
Key Responsibilities
Benefit Administration
* Process and maintain all types of Benefit Claims received using the Document Imaging Processing System.
* Handle Rent Officer referrals and Pre-Tenancy Determinations.
* Identify cases requiring discretion and refer to the Senior Benefit Assistant.
* Detect suspected fraud cases and refer them to the Fraud section.
* Calculate weekly benefit savings and notify the Benefit Enquiry Officer.
* Issue and instigate interventions.
* Undertake...