Pro-actively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits.
* Maintain up-to-date knowledge of local & national businesses and develop relationships to drive business in all segments, including corporate, group, and transient.
* Develop and implement an all-encompassing strategy to drive business and take advantage of opportunities.
* Be responsible for the development and implementation of the hotel sales plan, encompassing direct sales calls, telesales, research, appointment making, and trading.
* Drive and coordinate all sales activity to maximise revenue from existing accounts on a national and international level.
* Recognise and develop new accounts from the corporate markets.
* Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
* Ensure the accurate processing, distribution, and recording of all sales correspondence.
* Regularly meet with the hotel General Manager and Director of Sales to communicate customers' feedback, sales information, and competitor knowledge.
* Participate in trade shows and events within the hotels and industry.
* Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
* Knowledge of salesforce and Opera Systems.
* Proactive sales experience within a hotel environment is required.
* Excellent communication skills and fluency in spoken and written English.
* Confident in meeting new people and presenting to large groups.
* Strong understanding of revenue management principles.
* Able to demonstrate a comprehensive understanding of all key business segments.
Company discount on rooms, free night stays, generous recommend a friend scheme, access to discounts and cashback, access to a 24/7 Employee Assistance Program, discounts on hotel food & beverage, recognition incentives, team member events, and complimentary meal on duty.
Graduate Hotels is a unique collection of handcrafted hotels in university towns, providing students, locals, and visitors with a place to reflect and celebrate each community's unique energy.