Job Description
We are looking for a Tenancy Sustainment & Lettings Team Lead to join a Housing Association based in Gloucester on a 12 month FTC.
Job Title: Tenancy Sustainment & Lettings Team Lead
Salary: £38,000
Location: Gloucester
Tenancy Sustainment & Lettings Team Lead responsibilities:
* Line manager responsibilities for a team of 5 Tenancy Sustainment Advisors and 3 Letting agents
* A sound knowledge and understanding of managing teams
* Effective people and workload management
* strong understanding of data and performance reporting and analysis
Tenancy Sustainment & Lettings Team Lead requirements:
* Proven experience of successfully leading, motivating and developing successful teams
* Desirable experience of the Social Housing Sector and delivery of core housing management services together with a focus on continuous service improvement
* Experience of using insight reports and/or interrogate systems to understand data and insight, and develop corresponding service improvement plans
* Experience of dealing with customers sensitively in challenging situations
Tenancy Sustainment & Lettings Team Lead benefits:
* Hybrid working
* Working form home allowance £26 per month
* Generous pension scheme
If this is something of interest please apply bellow or email me on alternatively call me on 07488 866705.
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