A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be. Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a UK Head of People Shared Services to join our Group People team on a permanent basis. The role will be based at Basingstoke office, with a hybrid element for those looking for more flexibility. As the UK Head of People Shared Services, you’ll play a key role in designing and launching our new UK People Services function. This is your chance to be at the forefront of a global transformation, ensuring exceptional service delivery and building a team that drives innovation, collaboration, and excellence. You'll also; Lead the Way Build and manage a talented UK People Shared Services team ✨. Drive integration into the Global Shared Services strategy, expanding across others regions in EMEA and APAC. Drive Operational Excellence Ensure seamless service delivery with tech and optimised processes. Use data insights to improve performance and enhance experiences. Foster Stakeholder Collaboration Build strong relationships with People teams, leadership, and global peers. Communicate updates and align on service goals. Ensure Compliance and Governance Oversee UK employment law, GDPR, and health/safety compliance ️⚖️. Develop governance frameworks for accountability and consistency ️✅. Show Functional Expertise Lead teams in Employee Relations, People Operations, Talent Acquisition, and Service Enablement , delivering exceptional support and service. Bachelor’s degree in human resources, Business Administration, or related field required Considerable experience of leading a People team responsible for generalist support and leadership is required Experience in a People shared service environment is preferred Project management and Six Sigma skills preferred Hospitality experience preferred Budgeting and financial acumen preferred We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday plus bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at RecruitmentMerlinentertainments.biz and one of the team will get back to you as soon as possible. From GBP £80,000.00/Yr.