Job Description
Gleeson has exclusive partnered with a Freight forwarder company looking for an Ocean Freight Coordinator for a Multi-National business that are investing in there UK counterpart.
Job Title: Ocean Freight Forwarder
Salary: £28,000 - £35,000
Work Type : Office
Locations: Lichfield
Duties:
* Manage service operations efficiently, provide essential information, and prepare quotes for air and sea transportation.
* Coordinate the movement of freight via air and sea.
* Deliver outstanding customer service across all transportation channels, with a focus on ocean and air shipments.
* Oversee the entire shipment process to ensure accurate and timely bookings.
* Facilitate the processing of shipment details to avoid potential delays.
* Engage with customers to deliver customised quotations that meet their specific requirements.
* Demonstrate comprehensive knowledge of customs regulations, handling of dangerous goods, and insurance protocols.
* Collaborate with customs brokers, providing precise information for swift import clearance in compliance with regulations.
* Identify and report potential claims, compiling necessary details to ensure prompt and professional processing according to company standards.
* Interact with customers professionally and courteously at all times.
* Support business development activities and initiatives.
* Maintain accurate documentation, records, and system updates to ensure data integrity.
Ideal Candidate:
* 2 Years + Within a Freight Coordination
* Experience with Ocean & Air Movements
* Key Account Management
Industry: Freight
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