Company Description
Eclipse Wholesale is a Channel First telecommunications provider offering leading services throughout the UK. We work with a network of trusted partnerships to provide high-quality, cost-effective services to our customers. Our goal is to become the UK's leading Connectivity and Comms Aggregator to the channel for small to medium sized channel partners by following our core company values: Trust, Expertise, Teamwork and Results. Our products and services include Connectivity, Unified Comms & Voice, Mobile, IoT, and Managed Billing.
Role Description
This is a full-time on-site role as an Internal Account Manager located in Gateshead. The Internal Account Manager will be responsible for managing customer accounts, identifying new opportunities within the existing customer base, maintaining customer satisfaction, and collaborating with sales, support, marketing, and billing teams to deliver top-quality service to customers.
Qualifications
* Excellent customer service and relationship management skills
* Strong communication and interpersonal skills
* Experience in sales or account management
* Ability to identify and pursue business opportunities
* Knowledge of telecommunications industry is a plus
* Bachelor's degree in Business, Marketing, or related field
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Telecommunications
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