Customer Onboarding Support Norwich - to £23,650 + Bonus + Life Assurance + Medical Insurance + Pension (3%) + Share Options + Excellent career prospects Our client is a growing company and has a unique service offering with a global reach and corresponding customer portfolio covering the offshore energy sector. They provide consultancy and membership intelligence services and we are based in Norwich. They are continuously developing our sales approach and want you to be part of this. They seek a bright and enthusiastic CustomerOnboarder/Customer Support Executive to look after the memberships within the company. This person will be responsible for subscribers, being members 'go to for any customer enquiry and constantly ensuring a positive customer experience so that the clients are getting the most out of their subscription. It will entail learning all subscription products on offer as well as understanding the offshore energy sector in detail. It will involve reporting all feedback to the relevant departments so that we are constantly improving the subscribers service with our organisation. Initial Duties/responsibilities: