A Healthcare Support Worker (HCSW) provides essential support to nurses, doctors, and other healthcare professionals in delivering high-quality care to patients. This role involves assisting with personal care, monitoring patient conditions, and ensuring a safe and comfortable environment.
Key Responsibilities:
1. Patient Care & Support:
o Assist patients with personal care (e.g., washing, dressing, toileting, feeding).
o Support patient mobility and transfers, using appropriate equipment when necessary.
o Provide emotional support and companionship to patients.
o Assist with preparing and serving meals, ensuring dietary needs are met.
2. Clinical Duties (Under Supervision):
o Take and record vital signs (temperature, pulse, respiration, blood pressure).
o Assist in wound care, dressings, and infection control measures.
o Help with specimen collection (e.g., urine, stool samples) and basic tests.
o Support healthcare professionals in clinical procedures.
3. Communication & Documentation:
o Maintain accurate patient records and report any changes in condition.
o Communicate effectively with patients, families, and healthcare teams.
o Adhere to confidentiality and data protection policies.
4. Health & Safety Compliance:
o Follow infection control protocols and hygiene standards.
o Maintain a clean and safe environment for patients and staff.
o Report hazards, incidents, or concerns to the appropriate personnel.
Minimum Requirements:
1. Previous experience in healthcare or a care-related role (preferred but not always required).
2. Strong communication and interpersonal skills.
3. Ability to work effectively in a team and independently.
4. Compassionate, patient-centered approach to care.
5. Basic literacy and numeracy skills.
Desirable Qualifications:
1. NVQ Level 2 or 3 in Health & Social Care (or equivalent).
2. Training in Basic Life Support (BLS) and Manual Handling.
3. Experience in a hospital, care home, or community care setting.
Working Conditions:
1. Shift-based work, including days, nights, weekends, and bank holidays.
2. Physical role requiring lifting, moving, and supporting patients.
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