Lettings Officer (Housing) **
We are working in partnership with a Local Authority based in Bournemouth who are looking to appoint a Lettings Officer to work within the Housing Team.
3 - 6 month agency contract with a view to being extended on an ongoing basis.
Full Time Position - 37 hours per week.
Location - BH2 6DY (Mainly WFH, although there may be a need to attend the area for property viewings, although this may be negotiable)
Rate of Pay - £15 - £22 per hour - Negotiable depending on experience.
Job Purpose:
* To work in partnership with the Private Rented Sector (PRS) and assist those in housing need to access and sustain PRS accommodation to create long-term sustainable tenancies.
* Act as a broker between people who are homeless or at risk of homelessness and good quality landlords by offering suitable tenants and providing financial guarantees and support, so the risk to landlords is reduced.
* Ensure tenants can access local support services, therefore improving the likelihood the tenancy will be sustained.
* Provide landlords with a specific point of contact and building relationships with PRS landlords, liaising with housing benefit departments and other key stakeholders such as voluntary agencies, and other relevant council departments to deliver an effective service.
Main duties include:
* Support the administration of financial assistance scheme for landlords, including the tenancy deposit loan and bond schemes processes.
* Complete rent deposit loan sign ups with clients including financial assessment and giving basic money advice, making repayment agreements in every case.
* Contact clients regularly by telephone, letter and in person to recover monies lent by the Authority. Monitor client's monthly repayments and update support records accordingly. Liaise with colleagues in financial services to ensure maximum income recovery.
* Work with deposit protection schemes to ensure accurate and lawful registration and protection of the councils financial interests. Carry out bond claim assessments using gathered evidence which is verified from landlord and tenant.
* Maintain positive relationships with private sector landlords and increase access to private sector accommodation through proactive accommodation finding
Job Requirements:
* Local Authority / Public Sector experience.
* Working with a customer services environment, including face to face with members of the public.
* Ability to impart relevant financial and legal information to clients and to inform decision making process
* Ability to complete income and expenditure forms and give basic financial advice.
*We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity*
To apply for this role please email & call Dane on 01772 954 200.