*** This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract ***
Parts Manager
* Do you have Parts Manager or Parts Supervisor experience?
* Do you have a good understanding of the agricultural industry?
* Could this excellent opportunity be of interest to you?
Location of the Job: Dorset - South West of England.
Salary and Benefits Package:
Competitive salary, depending on experience.
Company vehicle.
Company events.
Company pension scheme.
Employee discount.
Wellness bonus.
LSL holiday.
Additional information:
* This is a permanent full-time position.
* Working hours are Monday - Friday: 8:00am - 17:30pm with half hour lunch.
* Rotational Saturdays 8:00am - 12:00pm.
About The Company:
A specialist Agricultural and Farming Machinery dealership.
The Job Role Details:
As the Parts Manager you will oversee the Parts Department and work alongside the Parts Advisor. With an increasing customer base and continued turnover improvement the busy department requires someone to continue to improve and grow the department.
You will also assist in delivering the targets for the business by being responsible for ordering parts, goods in & out, the displays and retail area, and dealing with customers' queries. Also to ensure the Parts Department's administration is carried out correctly and on time and to put the customer first through actions and results.
Key Responsibilities:
You will…
* Follow an annual Parts Department budget to provide realistic, attainable and measurable parts profits goals.
* Monitor performance indicators monthly to assure the achievement of departmental goals.
* Promote and merchandise parts, accessories and rural products using all appropriate advertising and promotion methods.
* Maintain an accurate and effective parts inventory control systems that includes proper counter procedures to achieve department goals for fill, customer service and inventory turnover.
* Make maximum use of all order discount programs, e.g. order on stock terms wherever possible.
* Submit all parts warranty and return claims within the required time frame to achieve maximum credit.
* Resolve customer complaints regarding Parts with a focus on customer satisfaction and customer retention. Review all customer complaints with your line manager or the Dealer Principal.
* Assist in training any new Parts staff to support customer service requirements.
* Ensure that all staff at the depot maximise opportunities for Sales and to pass on relevant leads to the Service and/or Sales department. This includes training on the in-house system and manufacturers online systems, as well as Health & Safety rules.
* Control and maintain a proper paper flow in the Parts Department to reflect all parts activity and which are necessary to audit the performance of the Parts department.
* Conduct correspondence with outside suppliers for purchases, utilising recognised purchasing procedures.
* Maintain a neat, clean and attractive environment throughout the Parts Department's area of responsibility.
* Assist with counter sales where necessary and to support customers' needs, but not to the extent that compromises the other duties.
* Ensure that all electronic systems (i.e. parts books,) are always up to date with the latest versions.
* Take responsibility for Health & Safety in the Parts department.
Ideal Person Skills & Qualifications:
You will have / be…
* Supervisory experience in a similar role.
* Computer literate (Microsoft Word, Microsoft Excel, IBCOS or other dealership management system, relevant manufacturer online systems e.g. eDoc, Assist).
* Knowledge of effective purchasing, inventory management, retailing, technical knowledge, Health & Safety, customer service.
* Ability to prioritise and to handle multiple tasks.
* Ability to work under pressure.
* Experience in agriculture.
* Full UK driving licence.
How to apply : Please click on the apply now button.
The Industry (Key Words): Parts manager jobs, parts supervisor jobs, parts advisor jobs, parts jobs, agricultural parts jobs, agricultural stores jobs, store jobs, parts technician jobs, parts assistant jobs, parts administrator jobs.
We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.
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