Role: Payroll Admin Location: Kensington Rate: £15.00 - £17.00p/h Days/Hours: Monday to Friday, 9.00am – 5.00pm Hybrid: Monday and Friday are homebased, Tuesday – Thursday will be based on site Purpose of the post: To support in the administering of accurate processing of monthly payroll for all of our clients staff ensuring the process is efficient, in line with best practice and is legally compliant. Main Duties and Responsibilities: Ensure accurate and timely processing of payroll impacting changes to the College’s outsourced payroll provider; Support in the administration of RCAs Pension Scheme and handling of Pension related queries; Ensure the Pension auto-enrolment process is effectively administered; Provide support to the Payroll Manager in the administration of RCAs Benefits and ensure appropriate procedures are in place e.g. cycle to work scheme; Support in the administration of time and expenses claims for non-salaried colleagues to ensure hours/days worked are paid accurately by liaising with the HR Operations team; Responsible for maintaining accurate employee pension records including actioning pension opt outs, AVCs, scheme transfers and contribution rate re-bandings. To be responsible for providing accurate and timely production of statutory payments including maternity, paternity and shared paternity. To be responsible for the efficient and accurate processing of documentation relating to court orders, student loans and salary sacrifice schemes. Actively contribute to the implementation of processes and procedures to improve service delivery. Use your own initiative to investigate queries and make decisions to provide effective solutions. The ability to undertake manual calculations of net payments in response to payment advances and pension refunds. Be the initial first line support to the HR Operations team on Payroll specific queries escalated for resolution, liaising with Payroll Manager when required; Support internal audits carried out with regards to Payroll; Work in close liaison with the HR Data Analyst to ensure HR records enable accurate reporting that have a budgetary impact e.g. coding, organizational structure. Ensure that the Payroll pages on the HR Hub are maintained and up to date liaising with the HR Operations Co-ordinator when changes need to be made; Support the Payroll Manager in the running and reconciliation of validation reports for Payroll; To undertake any other duties as deemed appropriate by the Head of Operations or Payroll Manager Provide general support to the wider HR team Answer phone calls received via the HR phone line, ensuring excellent customer service is provided The ideal candidate will have: Experience of administering Payroll and Pensions processing Excellent interpersonal skills, with the ability to communicate effectively, both verbally and in writing and to a high level of accuracy and attention to detail Excellent attention to detail and problem solving approach Experience of Pension Administration, including monthly reporting and reconciliation of contributions Demonstrable experience of using HR/Payroll systems such as iTrent and financial management systems, such as Agresso/Unit4 A strong team-player with a flexible approach to the varying demands of the office as a whole Experience of handling difficult and sensitive situations, recognising confidential issues and dealing with them appropriately and with discretion