Job Purpose:
Reporting into the Maintenance Manager, the Maintenance Assistant is responsible for ensuring the Common Maintenance Standards are maintained, as defined in the General Property Maintenance Guide. To contribute to the delivery of effective, efficient and economical day-to-day maintenance, new and alteration works to ensure the safety of colleagues, service users and visitors and that they experience a pleasant and cared for environment.
This role will be primarily based at our Burston site, but split across our three sites in Norfolk; Burston House, Lombard House and Richmond House.
Responsibilities:
1. Maintains a well-decorated, safe and comfortable environment throughout the site, in line with quality standards, and follows work processes which comply with statutory regulations.
2. Ensures that Priory minimum standards are delivered in all site areas in a timely and efficient manner, as part of a team.
3. Identifies and reports damage, faults and other related issues to the Maintenance Manager (and then actions as agreed) to ensure that environmental conditions continue to meet quality standards and statutory regulations.
4. Carry out General Maintenance tasks as defined in the Appendix and in the General Property Maintenance Guide.
5. Carry out compliance testing (i.e. fire alarms, bed inspections, vehicle checks) as instructed by the Maintenance Manager.
6. Responsible for carrying out local maintenance checks set out in the Maintenance Guide & in Priory Group Policy & Procedures.
7. Provides a security service, maintaining the security and integrity of the building as well as the safety of its occupants.
8. Undertakes regular internal and external patrols of the unit and its grounds, ensuring that all the windows and doors are closed and locked as appropriate to the time of day.
9. Deals with any potential acts of disturbance, vandalism or theft within the grounds, reporting these and any other untoward or suspicious incidents to the manager in charge.
10. Maintains an accurate record of all incidents and suspicious activities within a log book.
11. To be aware of and comply with the requirements of the Health & Safety at Work Act, (encompassing risk assessments, method statements and Permits to Work), associated acts and subordinate regulations to minimise risk.
12. Responsible for ensuring that any attempts at works or projects are within the individual's capabilities and should not expose themselves or others to risk.
13. Carry out such other duties relating to the work of the department as required by Management.
14. Individuals will not be required, nor should they, carry out any works that require a certification unless they are in possession of an in-date and correct certificate.
Knowledge / Education / Skills:
1. Basic numeracy and literacy required.
2. Detail oriented & ability to prioritise.
3. Ability to work with minimum supervision.
4. Strong customer focused attitude and team working ethic.
Experience:
1. Experience and understanding in a building, plumbing, mechanical or electrical discipline desirable.
2. Communication: Role holder may respond to routine enquiries. More complex issues will be referred to the line manager.
3. Responsibility: Occasionally required to assist less experienced colleagues.
4. No budgetary or financial responsibility, responsible for the proper use of various pieces of maintenance equipment.
5. Shared responsibility for the confidentiality and identity of patients.
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