Customer Service Advisor - Calls, Emails and Livechat. Nottingham City Centre £25,000 annual bonus upto £1500 Monday- Friday Office Hours Duties We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and customers. Your main duties will include: - Answering customer inquiries via phone, email, and chat - Assisting customers with product information and troubleshooting - Resolving customer complaints and issues in a timely and professional manner - Maintaining accurate customer records in our database - Collaborating with other departments to ensure customer satisfaction Skills To succeed in this role, you should have the following skills: - Excellent communication skills, both verbal and written - Ability to analyze customer needs and provide appropriate solutions - Strong problem-solving skills - Attention to detail and accuracy in data entry - Previous experience in a customer service role If you are a motivated individual with a passion for delivering outstanding customer service, we would love to hear from you. Join our team and be part of a company that values its employees and provides opportunities for growth and development.