This growing marketing team are looking to add a CRM Manager to their fantastic team on a 6-9m contract. Client Details My client is a growing organisation that offers educational programs during the summer for teenagers. Description As the CRM Manager (Contract) you will have the following responsibilities: Devise, develop and implement the CRM strategy to drive conversion, loyalty and revenue growth through our email, SMS and Direct Mail channels Identify, create and analyse segmentation of customers Employ segmentation and personalisation tactics, to ensure all customer communications are targeted, personalised and relevant Map customer journeys by analysing user touch points and with this data, maximise commercial opportunities Own the email, SMS and Direct Mail marketing calendar. Profile The successful CRM Manager (Contract) will have the following experience/skills: Demonstrable experience in a similar CRM role - including technical expertise and experience working with marketing automation Excellent communication skills Commercial acumen Experience with customer journeys, segmentation etc The ability to lead and develop a small team Experience within the education sector is not required, but a passion to work in the sector is a must Job Offer The successful CRM Manager (Contract) will receive a competitive package and the opportunity to join a growing team. Oxford based - hybrid working (3 days office, 2 from home). 6-9 month contract / candidates must be available to start immediately