Receptionist/ Administrator
Sector Charity
Working on Site full time
Location Euston
Temporary assignment until May 2025
Hourly rate: £14.00 per hour
Working pattern : Monday to Friday
Hours : 8:30am – 4:30pm
Wanted a Receptionist /Administrator to join a much-respected national charity based at Head Office in central London. In this role you will be providing a welcoming front of house service to visitors and tenants, and a professional, customer-focused administrative service to colleagues. Ensure the comfort and safety of everyone using the premises. Foster a sense of community as part of the front of house and facilities team.
Role overview
Provide central function services, including reception, mail distribution, meeting room support, travel booking, courier services, data entry, and general administration.
Act as the first point of contact for clients and visitors, issuing security passes and coordinating deliveries.
Monitor the shared mailbox, respond to enquiries, and direct colleagues and visitors.
Operate the switchboard, ensuring callers receive high-quality assistance.
Offer customer-focused administrative services, such as preparing documents, processing donations, and updating databases.
Support administrative colleagues in other teams, linked to specific projects or programmes.
Manage and maintain good housekeeping in the multi-functional space, ensuring cleanliness and replenishment of refreshments.
Comply with data protection legislation.
Provide ad hoc support during peak periods.
Assist the Facilities function with the Fire Emergency Evacuation Plan and Health and Safety procedures, liaising with contractors and supporting maintenance work.
Perform other duties as requested by the Front of House Manager, Building and Facilities Manager, or Executive Director of Finance and Resources.
What you will need for this role:-
Excellent communication and interpersonal skills
Experience in an administrative and customer-facing environment
Diplomatic and helpful manner on the telephone
Ability to engage with a wide range of visitors
Ability to work as part of a team
Ability to undertake a range of administrative and general duties
Proven ability to organise and manage a varied workload
Ability to work well under pressure
Proven ability to handle confidential information
Experience with Microsoft packages, including Excel, Word, Teams, SharePoint, OneDrive, Outlook, PowerPoint
Interviews to take place as soon as possible with a view to a start soon thereafter.
If you have the skills and experience required for this role and are looking to work for a much respected charity, please submit your CV for immediate review