Job summary We have an exciting, new opportunity for a receptionist to join the team based in Rowhedge and University of Essex Medical Centre, on a part time basis for 20 hours per week, over 4 days, offering a unique opportunity to develop expertise in student health alongside general practice. Main duties of the job Booking appointments. Greeting patients. Answering queries from patients and outside agencies and/or signposting to appropriate members of staff. Updating patient records, processing correspondence and liaising with patients using various different types of communication methods. We reserve the right to retract the advert if a suitable person is found before the end date. About us Rowhedge is a split site practice with a campus-based health centre and a dispensing village practice, consisting of an established team of 4 partners and 5 salaried GPs. The Colte Partnership is very much at The heart of Primary Care, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients and our head office is in Feering. We pride ourselves on working to be at the forefront of primary care in our region and have many exciting ventures on the horizon. Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents. We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling. Date posted 27 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number 8896 Job locations Colte House Threshelfords Business Park Inworth Road, Feering Essex CO5 9SE Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Experience Essential A good standard of education including Maths and English. Experience of working in customer service. Excellent communication skills, both written and orally. Strong IT skills and be able to use computer based systems. Friendly and positive approach towards patients and other visitors either in person or over the telephone. Ideally have previous reception experience and working within primary care. Desirable Experience of EMIS would be desirable, however full training will be given. Person Specification Experience Essential A good standard of education including Maths and English. Experience of working in customer service. Excellent communication skills, both written and orally. Strong IT skills and be able to use computer based systems. Friendly and positive approach towards patients and other visitors either in person or over the telephone. Ideally have previous reception experience and working within primary care. Desirable Experience of EMIS would be desirable, however full training will be given. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Colte House Threshelfords Business Park Inworth Road, Feering Essex CO5 9SE Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)