Band 6
Main area: Radiology
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 343-6899442-FM-AG
Site: Epsom & St Helier Hospital
Town: Epsom, Surrey
Salary: £42,939 - £50,697 pa pro rata inc. HCAS outer
Salary period: Yearly
Closing: 11/02/2025 23:59
At Epsom and St Helier Hospitals, we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job Overview
This role is to support the Service Manager in the delivery of a range of section services. This will involve delivering against targets in a range of service areas and ensuring the provision of a high quality support service to patients and clinical teams within the department. Day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints.
The post holder will be responsible for the management of a team or teams of staff including service delivery personnel and administrative staff. The post holder may also offer a high level of support administration and organisation to a group of consultants or registrars where needed and within resource limitations. This role is accountable to the Service Manager.
It is expected that collectively all post holders will coordinate best practice and ensure consistency of operation within generic work areas. The post holder is expected to take a proactive approach to addressing targets and deadlines, addressing any issues impacting on service delivery, all whilst ensuring the smooth running of the service in a busy environment. You will be a dedicated, well-organised and adaptable individual, with good attention to detail.
Main Duties of the Job
These day-to-day services will be managed in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The post holder will be responsible for the management of teams of staff including service delivery personnel, medical secretaries and other groups of staff.
Please note that on the day of the interview, candidates will be required to give a 5-10 minute presentation and complete a brief assessment. The topic of the presentation will be revealed once the applicant has confirmed the interview time.
Working for Our Organisation
St Georges, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St Georges Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed Job Description And Main Responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person Specification
Qualifications
Essential Criteria:
* Track record of significant continuous professional and management development
Desirable Criteria:
* Post graduate management qualification
Skills
Essential Criteria:
* Influencing skills
* Highly motivated and ability to work independently
* Ability to respond to changing demands
* Excellent interpersonal, presentation and written communication skills
Desirable Criteria:
* Financial Management and analysis skills
* Data Management
* Knowledge of hospital patient management systems
Personal Attributes
Essential Criteria:
* Proactive, takes own initiative
* Willing to take ownership, accountability and be driven by results/delivery
* Motivated, team player with collegial working style and willingness to share responsibility
* Flexible, responsible approach to work
* Shows empathy towards colleagues and their needs
* Promotes fairness, inclusivity and diversity
Experience
Essential Criteria:
* Significant experience supervising a team
* Experience contributed to meeting operational objectives
* Experience of delivering admin & clerical services
* Evidence of introducing and supporting change processes
* Evidence of influencing organisational culture
* Track record of supporting management of innovation and service improvements
Desirable Criteria:
* Significantly contributed to meeting strategic objectives
* Experience of delivering services on a multi-site basis
Your Application
Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References
You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing Date
In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting
You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS
We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: [email]. Our confidential answering service is available after 5pm.
Employer Certification / Accreditation Badges
Applicant Requirements: The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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