Senior Credit Controller Location: Watford, Hybrid WorkingSalary: £38,000 - £40,000 plus benefitsReports to: Finance Controller Key Responsibilities: Credit Control: Oversee the timely collection of premiums, fostering strong relationships with brokers and clients. Identify, report, and manage doubtful or bad debts at the earliest opportunity. Collect and maximize the recovery of client debt within contractual parameters and company policy. Produce reports including aged debt, statement of accounts, and ad hoc reports for brokers, clients, and internal teams. Ensure chases are processed according to internal policy and all requests are answered within SLA. Maintain close relationships with internal and external stakeholders. Host monthly credit control committee to update senior management. Finance Operations: Support finance operations team in allocating funds. Reconcile client accounts in accounting tools. Administer bank online portal and maintain payment rota for the team. Knowledge & Experience At least 7 years’ experience in credit control. Excellent communication and persuasion skills, with the ability to engage effectively with internal and external stakeholders. Familiarity with legal implications of insolvency in England, Scotland, Wales, and Ireland. Understanding of legal processes and the impact of different courses of action. Experience in the insurance sector (preferred). Proficiency in Microsoft Office applications, including Excel (advanced), Word, and PowerPoint. Skills & Competencies Strong interpersonal skills, with the ability to collaborate across teams in the UK & Ireland. Energetic, self-reliant, and possessing a team-oriented mindset. Clear and adaptable communication, ensuring effective messaging to different audiences. Methodical approach, with excellent organizational, prioritization, and attention to detail. Quick learner and self-starter, demonstrating a proactive attitude. Highly numerate with strong attention to detail. Candidates must have the right to work in the UK.