Main area AAA Screening Programme - Lancashire & South Cumbria Grade NHS AfC: Band 3 Contract Permanent: 30 hours Hours Part time - 30 hours per week (9 - 5 4 days per week) Job ref 297-6998413
Employer Gateshead Health NHS Foundation Trust Employer type NHS Site Preston Business Centre Town Preston Salary £24,625 - £25,674 0 Salary period Yearly Closing 23/04/2025 23:59
Senior Clerical Assistant
NHS AfC: Band 3
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible.
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM: All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE: it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
To actively monitor appointments for AAA screening using the relevant screening software systems.
Liaise with the relevant staff to ensure effective patient management and utilisation of clinics & appointments.
To handle any queries or telephone enquiries received in an accurate and professional manner, also support/deal with queries/enquiries passed by team members.
Be responsible for training of new staff within screening service.
Allocate tasks and workloads to team members.
Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines.
Ensure compliance with Trust policies and procedures and all departmental work procedures relating to screening service.
Ensure that an effective and efficient service is provided to meet the needs of clients, patients & staff.
Manage the daily activities undertaken by staff ensuring accurate data input.
Provide assistance and support to all staff and undertake any duties that may be required.
Main duties of the job
The post holder will support Admin Co-ordinator and AAA Screening Management Team/Admin Team to complete administrative tasks for the National Abdominal Aortic Aneurysm Screening Programmes and answering phones to assist with patient queries.
This post is based in Lancashire.
Working for our organisation
You will be based in Preston Lancashire but employed by Gateshead NHS Foundation Trust who provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Detailed job description and main responsibilities
To actively monitor appointments for AAA screening using the relevant screening software systems.
Liaise with the relevant staff to ensure effective patient management and utilisation of clinics & appointments.
To handle any queries or telephone enquiries received in an accurate and professional manner, also support/deal with queries/enquiries passed by team members.
Be responsible for training of new staff within screening service.
Allocate tasks and workloads to team members.
Manage own workload by prioritising tasks accordingly in order to meet screening targets and deadlines.
Ensure compliance with Trust policies and procedures and all departmental work procedures relating to screening service.
Ensure that an effective and efficient service is provided to meet the needs of clients, patients & staff.
Manage the daily activities undertaken by staff ensuring accurate data input.
Provide assistance and support to all staff and undertake any duties that may be required.
Person specification
Essential & Desirable
* Experience of use of Microsoft Word / Excel
* Experience of handling phone calls from general public
* Able to manage own workload
* Ability to work under pressure / prioritisation of workload
* Good communication both written and verbal skills
* Previous experience in administrative role
* Previous experience in healthcare
* Evidence of delegation
* Working in a team
* Previous administrative experience
* Knowledge of the AAA screening programme
Applicants who have not been contacted within 4 weeks of the closing date are to assume that their application has been unsuccessful.
Applications from job seekers who require Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications where the post is eligible.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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