Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are looking for a warm, enthusiastic, and dedicated Regional Support Manager to join their award-winning team, providing support to ensure the delivery of exceptional care and operational efficiency across their network of over 100 homes.
Main duties of the job
As a Regional Support Manager, you will work alongside the Operation and Regional Directors to ensure the quality of care for residents, achieve performance-based targets, and optimize operational efficiency. Your responsibilities will include providing support to the homes, identifying problem areas, interpreting performance data, and working to resolve issues and increase performance where required.
Job responsibilities
ABOUT THE ROLE: As a Regional Support Manager, you will work alongside your Operation and Regional Directors ensuring the quality of care for our residents, the achievement of performance-based targets, and optimum operational efficiency. Other responsibilities will include:
* Providing support to your homes, ensuring compliance standards are achieved, the delivery of service is consistent and exceeds expectations, and key measurables are reported on.
* Identifying problem areas or areas of potential risk, making recommendations, and working with the Regional Director to resolve.
* Interpreting information in support of regional performance against quality indicators, working with the Regional Director to increase performance where required.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must:
* Be a registered nurse (with NMC pin) with good clinical experience.
* Have at least 3 years experience in a home management role.
* Proven experience in staff development and managing performance.
* Be happy to travel within the designated region of homes, being present to support the homes on a day-to-day basis.
Additional Requirements
* A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
Person Specification
To be successful in this role, you must be a registered nurse (with an NMC pin) with good clinical experience, have at least 3 years of experience in a home management role, and have proven experience in staff development and managing performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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