Contracts Manager - Electrical
Social Housing
£40k-£60k
Job Purpose: To efficiently manage contracts from inception to final account settlement, ensuring adherence to safety regulations, work policies, and electrical standards while delivering exceptional customer service to clients and residents.
Main Responsibilities:
* Oversee day-to-day management of contract services, both reactive and planned preventive maintenance.
* Lead, support, and develop team members to maintain high professional standards and ensure project delivery on schedule.
* Foster collaborative relationships with clients to ensure excellent customer service.
* Manage all aspects of accurate pricing, including quotations, reviewing works, and invoicing.
* Procure materials required for contracts and ensure compliance with legal and regulatory requirements.
* Supervise and train less experienced staff, conduct performance appraisals, and set objectives.
* Stay updated on new laws, regulations, and contract trends that may impact business goals.
* Monitor expenditure and report regularly to line manager.
* Review contract management methods, systems, and procedures for opportunities to improve efficiency.
* Engage with clients in specifying and delivering works and obtain feedback on engineer activity and work delivery.
* Communicate the company's commitment to excellent service to customers.
* Ensure accurate invoicing and oversee compliance with health, safety, and environmental policies.
* Fulfil any reasonable requests from senior management to support service delivery.
Experience & Skills:
* Minimum three years' contract management experience, preferably in the public sector.
* Strong knowledge of fire safety regulations, with FIA and BAFE qualifications preferred.
* Proficiency in Microsoft Outlook, Excel, and Word.
* Strong presentation, leadership, and management skills.
* Effective team management and problem-solving abilities.
* Excellent planning and organizational skills with the ability to adapt to changing priorities.
Salary and Benefits:
* Competitive salary based on experience (PAYE).
* 23 days holiday per year, with the opportunity to accrue additional days up to 25.
* Option to sell back or carry over excess holiday days.
* Additional days off for Christmas Eve and New Year's Eve if they fall on a weekday.
* Enrollment in the government pension scheme.
* Company vehicle and fuel card as needed.
* Provision of company phone and tablet.
* Flexible working arrangements.
* Opportunities for development and progression.
* Employee wellbeing focus with access to an anonymous external support line