Job Responsibilities
1. To provide efficient secretarial and administrative support to the Medical Directorate team which comprises of Medical Director and 3 Deputy Medical Directors.
2. To maintain current systems and processes to support the Medical Directorate function, which supports the provision of medical cover to a range of services in the Trust.
3. To provide PA support to the medical management team as required and provide cover for colleagues.
4. To maintain current systems and processes to support Doctors’ revalidation.
5. To provide administrative support to the internal serious incident review processes, including taking notes.
6. To project the professional image of the Directorate demonstrating excellent interpersonal and communication skills with internal and external contacts.
7. To adopt a constantly flexible approach to ensure that all individual and Directorate objectives are completed efficiently and within given timescales.
8. To maintain confidentiality at all times.
9. To undertake administrative duties as required by the service including meeting notes, diary management, maintenance of spreadsheets to track activity, processes and record keeping that support doctors in their roles.
10. To undertake senior office administrator duties as required, through effective use of a variety of communication methods including telephone, email and MS Teams.
11. To assist in the monitoring and maintenance of key revalidation processes and systems for the Trust, including appraisal, job plans, and complaints. To ensure that doctors are compliant with their responsibilities in these areas and escalate in a timely and appropriate manner when issues of non-compliance arise.
12. To provide support to doctors on the use of the e-revalidation system SARD JV, ensuring that the system is utilized, maintained, and updated appropriately.
13. To take minutes of meetings as required, including internal review meetings and meetings with relatives/carers regarding serious untoward incidents, the content of which may be distressing or disturbing.
14. To provide PA support to the medical management team as required.
About Us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity, and provides a sense of belonging and trust.
Staff Survey Results
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
* 89.7% believe they are making a positive difference to patients/service users;
* 73.3% would recommend the organisation as a place to work;
* 82.4% agree that care of patients and service users is the organisation's priority;
* 76.7% would be happy with the standard of care for a friend or relative.
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Contact Information
For further details / informal visits contact:
Name: Karen Small
Job title: Senior Executive Assistant & Revalidation Officer
Email address: karen.small@ghc.nhs.uk
Telephone number: 0300 421 7117
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