Key Responsibilities It's fast paced and at times you'll oversee the entire day-to-day operation of the shop. - Using your commercial skills to maximise sales and profit while minimising wastage. - Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation. - Improving and maintaining customer satisfaction. - Using your people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences. - Create a supportive culture of care, belonging, pace and productivity. - Engage and lead partners in delivering and embedding change consistently and effectively within your shop. Essential skills/experience you'll need - Experience of leading a team in a fast-paced, customer focused environment. - People Management skills. - Able to demonstrate an innate passion for and understanding of retail. - Resilience to support and plan your team’s response to change. - Ability to influence stakeholders. - Advanced communication skills. Desirable skills/experience you may have - Experience of supporting with the Disciplinary and Grievance process. - Regulatory Compliance Management. - Personal Licence Holder. - Food Hygiene Level 3. LI-JLPWTR