About the role: An opportunity has arisen for a Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn. Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come. You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed. We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management. The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department. For those who display the right aptitude and ambition there is also the opportunity to develop your skills further by completing a professional, EG Group-sponsored qualification such as AAT or ACCA. If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you What you’ll be doing: Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets Ensure you keep accurate records on chasing and payment promises Take guidance from your team leader to effectively deal with issues Assist with the workload of other team members from time-to-time Drive continuous improvement in the number of days debts remain overdue Ensure all non-value added tasks are removed from the day-to-day activity within your role Manage and monitor new customer accounts set up, including the setting and controlling of credit limits Ensure strong relationships are maintained with customers and internal colleagues Manage your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy Where appropriate, timely escalation of issues Work in collaboration with operational teams across the Group Provide assistance to managers on ad hoc projects from time-to-time Present and communicate to key stakeholders in a concise and effective manner This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: Experience working within Credit Control/Accounts Receivable – preferred but not essential Experience in using accounting software – preferred but not essential Strong working knowledge of MS Excel – preferred but not essential Proactive and ambitious Ability to manage and prioritise workload Excellent time management and organisational skills Ability to work well alone or as part of a team Fluent in French or German - preferred but not essential Why Join EG Group: Performance Based Bonus Scheme Flexible working hours (8am – 10am start, 8-hour working day) Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organisation. ASDA Discount Card – 10% off all ASDA stores Free Secure Car Parking Waterside Café - freshly prepared meals at affordable prices Dress Down Fridays Prayer and Ablution Facilities Work Anniversary Rewards Free Eye Test Who are EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 9 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group