Job summary This advert may close early due to the volume of applications Practice Manager Garnet Fold Practice Location: Bolton, UK Job Type: Part-Time (2025 hours per week) Salary: Competitive, dependent on experience Main duties of the job We seek a dedicated, approachable, and highly organised Practice Manager to oversee the day-to-day running of the practice. This key leadership role is offered part-time (2025 hours per week). You will ensure smooth operations across all areassupporting our clinical and administrative teams, maintaining excellent patient services, and ensuring full compliance with regulatory and contractual obligations. About us Garnet Fold Practice is a well-established, family-oriented GP surgery in the heart of Bolton. It is committed to delivering high-quality, patient-centred care. We are a four-partner, training practice with a reputation for excellence and a culture that values teamwork, innovation, and continuous improvement. Our supportive and friendly environment makes Garnet Fold an ideal place to work, lead, and grow professionally. Date posted 10 April 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number B0083-25-0006 Job locations Garnet Fold Practice St. Helens Road Bolton BL3 3RR Job description Job responsibilities Key Responsibilities Leadership & HR: Foster a positive team culture and lead on recruitment, staff development, appraisals, and performance management. Patient Services & Engagement: Ensure outstanding patient care and experience; manage patient feedback and service access. Finance & Budgeting: Oversee financial operations, including payroll, budgeting, NHS income streams (QOF, DES/LES), and expenditure. Compliance & Governance: Maintain full compliance with CQC, NHS England, and GDPR requirements. IT & Operations: Manage the EMIS clinical system, digital tools, and daily operational workflow to ensure efficiency and innovation. Communication & Collaboration: Build strong working relationships with staff, external stakeholders, and partner organisations. Strategic Development: Support the partners in business planning, service improvement, and identifying growth opportunities. Job description Job responsibilities Key Responsibilities Leadership & HR: Foster a positive team culture and lead on recruitment, staff development, appraisals, and performance management. Patient Services & Engagement: Ensure outstanding patient care and experience; manage patient feedback and service access. Finance & Budgeting: Oversee financial operations, including payroll, budgeting, NHS income streams (QOF, DES/LES), and expenditure. Compliance & Governance: Maintain full compliance with CQC, NHS England, and GDPR requirements. IT & Operations: Manage the EMIS clinical system, digital tools, and daily operational workflow to ensure efficiency and innovation. Communication & Collaboration: Build strong working relationships with staff, external stakeholders, and partner organisations. Strategic Development: Support the partners in business planning, service improvement, and identifying growth opportunities. Person Specification Experience Essential Significant management experience in a healthcare, business, or service-oriented environment HR and staff performance management Desirable Budget and financial management, including forecasting and reporting Previous experience as a General Practice Manager or in a senior role within primary care Experience with CQC inspections and compliance Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF) Experience in managing change and service improvement projects Experience managing multidisciplinary teams Qualifications Essential Microsoft Office Qualification or extensive Microsoft Word & Excel experience Good standard of education Desirable Degree or equivalent management qualification Diploma or degree in healthcare or business management NHS or primary care-specific training (e.g. Practice Manager development programmes) Skills Essential Strong leadership and people management skills Excellent verbal and written communication High level of IT proficiency (Microsoft Office, databases, scheduling tools) Ability to prioritise, problem-solve and make strategic decisions Desirable Knowledge of EMIS, or similar clinical systems Knowledge of contract management and procurement processes Understanding of risk management and clinical governance Knowledge of GDPR and confidentiality standards in healthcare Understanding of NHS structure and policies relevant to primary care Personal Attributes Essential Approachable and confident leader Adaptable and able to thrive in a dynamic environment Organised and detail-oriented Committed to patient-centred service and continuous improvement Desirable Motivated to engage with wider health networks (e.g. PCNs, ICBs) Community-focused outlook Willingness to undertake further professional training Interest in innovation and digital transformation in primary care Person Specification Experience Essential Significant management experience in a healthcare, business, or service-oriented environment HR and staff performance management Desirable Budget and financial management, including forecasting and reporting Previous experience as a General Practice Manager or in a senior role within primary care Experience with CQC inspections and compliance Experience with NHS financial systems and funding streams (e.g. QOF, DES, IIF) Experience in managing change and service improvement projects Experience managing multidisciplinary teams Qualifications Essential Microsoft Office Qualification or extensive Microsoft Word & Excel experience Good standard of education Desirable Degree or equivalent management qualification Diploma or degree in healthcare or business management NHS or primary care-specific training (e.g. Practice Manager development programmes) Skills Essential Strong leadership and people management skills Excellent verbal and written communication High level of IT proficiency (Microsoft Office, databases, scheduling tools) Ability to prioritise, problem-solve and make strategic decisions Desirable Knowledge of EMIS, or similar clinical systems Knowledge of contract management and procurement processes Understanding of risk management and clinical governance Knowledge of GDPR and confidentiality standards in healthcare Understanding of NHS structure and policies relevant to primary care Personal Attributes Essential Approachable and confident leader Adaptable and able to thrive in a dynamic environment Organised and detail-oriented Committed to patient-centred service and continuous improvement Desirable Motivated to engage with wider health networks (e.g. PCNs, ICBs) Community-focused outlook Willingness to undertake further professional training Interest in innovation and digital transformation in primary care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bolton GP Federation Address Garnet Fold Practice St. Helens Road Bolton BL3 3RR Employer's website http://www.boltongpfed.co.uk/ (Opens in a new tab)