Main area: Operational Management
Grade: Band 7
Contract: Fixed term: 12 months (Maternity Leave Cover)
Hours:
* Full time
* Home or remote working
37.5 hours per week
Job ref: 293-SWNS-0397
Employer: Homerton Healthcare NHS Foundation Trust
Employer type: NHS
Site: Homerton Healthcare NHS Foundation Trust
Town: London
Salary: £54,320 - £60,981 p. a. inc.
Salary period: Yearly
Closing: 18/11/2024 23:59
Service Manager - T&O, Podiatry, ITU and Medical Secretaries
Band 7
Advert
Job overview
The Trust wishes to appoint an ambitious and motivated individual on a permanent basis to support operational management within the Surgical, Women’s and Neonatal Services (SWNS) Division. The SWNS Division employs c.1,000 staff and is responsible for a wide variety of services including Theatres, ITU, Surgical Specialties, Fertility, Maternity and Neonatal.
Reporting to the General Manager - this post will provide general operational management and business support to the Trauma and Orthopaedics, Podiatry, ITU and Medical Secretary departments as well as direct line management of the divisional secretariat team. The post holder will be fully involved in planning and achieving the Division’s overall business and financial objectives and will work as a member of the Divisional Management Team.
This is an exciting role for an ambitious operational manager to gain experience across a number of specialties and manage both RTT and non RTT pathways within them, an ideal training ground for a future general manager.
The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services. You will be part of a team of five service managers who have specific specialty departmental responsibilities within the division.
Previous operational management experience is essential.
Main duties of the job
* Work with the divisional management team, Associate Medical Director, Divisional Operations Director, General Manager, Head of Nursing and Head of Midwifery and clinical staff to ensure the achievement of performance and other local and national clinical and non-clinical targets.
* Work with the divisional management team within specific clinical areas and in partnership with other Service Managers and clinicians to ensure the effective provision of consistent quality services.
* Provide first line operational management to outpatient, inpatient and administrative departments and supervise systems and processes for specific areas.
* In liaison with the Divisional Quality and Risk Manager ensure appropriate systems and processes are established in departments to support the robust reporting and progress of governance, risk, and safeguarding issues.
* Manage designated financial resources within budget and support the Divisional Operations Director/General Manager/Head of Nursing/Head of Midwifery in financial management within the Division.
* Support the development of service line reporting and service line management across the division.
Working for our organisation
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of 'Outstanding' from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
Person specification
Education & Qualifications
* Degree level or demonstrable ability to work at degree level
Skills & Abilities
* Good persuasive skills and able to influence others
* Able to analyse business cases and financial information making recommendation to others - Numerate and financially aware.
* Confident with the use of word, excel and power point
* Ability to use own judgement and initiative and prioritise workload
* Able to behave confidently and assertively and influence a wide range of staff
* Able to analyse and assimilate complex information
* Project management and ability to deliver work on target and to tight deadlines
* Ability to problem solve and make effective decision in a high pressure environment
* Able to use modelling tools and conduct statistical analysis
* Experience of developing business cases and new business proposals
Experience
* Substantive management experience within an acute healthcare setting.
* Experience of business and or service planning
* Managing change in a multidisciplinary environment.
* Budgetary and staff management experience
* Experience of working towards and meeting performance targets and strategic objectives
* Experience of reporting of service performance.
* Experience of developing and implementing strategy to ensure business objectives are achieved.
* Experience of managing and designing of staffing rotas
* Experience of Project and change management
Knowledge
* Knowledge/understanding of confidentiality issues, audit, clinical governance mechanisms & CQC standards
* Knowledge of health service management
* Clear understanding of the NHS agenda with insight into government and local performance indicators and standards
* Knowledge of Operational management
* Planning and commissioning guidelines and targets
Trust Values, Equal Opportunities & Other Requirements
* Understanding and demonstration of the Trust Values
General Guidance for Applicants
Please ensure that you read the 'Guidance Notes On Submitting An Application' under 'Additional Documentation' before completing your application.
Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
We are committed to achieving equality and inclusion at Homerton Healthcare NHS Foundation Trust, and we respect and value the diversity and differences of our patients and our people, ensuring everyone is enabled to thrive, feels a sense of belonging, and is able to be their authentic self. We offer a range of flexible working options that enable you to balance your work and personal life, including part-time, compressed hours, remote working and job-shares.
If you are interested in joining our team, please let us know your preferred working pattern in your application, and we will consider all requests for flexible working and try to accommodate them wherever possible.
Please note that secondment arrangements will be considered for any fixed term positions, with the agreement of the existing line manager.
We are committed to equal opportunities, and have been approved as a Disability Confident Employer.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
For further information relating to this post please contact the SWSH General Manager James Cooper on 07921857258.
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