Job Title: Office Administrator Location: Newbridge, Edinburgh Job Type: Full-Time (9am - 5pm, Monday - Friday) About the Role: We are seeking a highly organised and proactive Office Administrator to join a growing team. The ideal candidate will possess exceptional communication skills, a keen attention to detail, and the ability to manage multiple tasks efficiently. In this role, you will be responsible for overseeing the day-to-day administrative functions of the office, ensuring smooth operations, and supporting various departments as needed. Key Responsibilities: Customer Support: Answer customer inquiries via phone, email, and chat. Resolve customer issues promptly and efficiently. Provide product and service information to customers. Process orders, forms, applications, and requests. Follow up with customers to ensure their satisfaction. Administrative Support: Plan delivery routes. Prepare import and export paperwork. Organise and schedule meetings, appointments, and travel arrangements. Handle incoming and outgoing mail and packages. Assist in the preparation of reports and presentations. Qualifications: Previous experience as an Office Assistant is desired, but not essential. Excellent verbal and written communication skills. Strong organisational skills, including the ability to prioritise tasks and to work under pressure. Ability to multitask effectively. Friendly and professional demeanour with a customer-oriented mindset. Positive attitude towards work. Proficient in MS Office packages and capable of learning new systems. What We Offer: Competitive salary A supportive and inclusive work environment How to Apply: Please send us your CV to apply for this role.