Do you love God and love people? We're looking for someone to build relationships with new and repeat customers, taking bookings for our adventure centre from start to completion.
Salary: monthly salary plus accommodation, catering and all bills paid
Contact Email: recruitment@abernethy.org.uk
Contact Phone: 01479 821279
Closing Date: 30 April, 2025
Full Description
This is a fantastic opportunity to live and work in the Scottish Highlands and be part of a Christian Community providing excellent hospitality.
The Booking Officer is responsible for handling incoming enquiries and repeat bookings for the centre and will provide a seamless handover to operational departments by making sure that the contracting and pre-event planning processes are executed effectively. The role will involve close co-ordination with all departments and customers to ensure a consistent high level of service throughout each event. Working closely with the Business Development Manager, the Booking Officer will help with both proactive and reactive sales efforts in order to generate new business and to ensure a high level of repeat business.
Most of all we are looking for someone who has an ability to share the Christian heart behind what we do and the positive impact that the residential experience makes on guests will be essential in fostering these relationships. Networking and relationships will be a key skill as the candidate reaches out to potential guests, which will include schools, churches and other organisations.
Key Roles
Bookings Officer (3 days)
1. To maximise occupancy for the centre throughout the year
2. Handle incoming enquiries in a professional and efficient manner, liaising with key departments as required to ensure the smooth running of events at the centre
3. Work with Business Development Manager and Centre Director to help generate new business for the centre, undertaking proactive sales tasks as directed
Office team member (2 days)
1. To provide a friendly and efficient reception service to the Centre.
2. To assist in providing an effective administration service for the work of the Centre.
Qualifications / Requirements
QUALITIES, QUALIFICATIONS AND EXPERIENCE
1. Good telephone manner and ability to build relationships with new and potential schools/groups
2. Ability to prioritise and use own initiative
3. Self-starter with a keen eye for detail
4. Demonstrate a high level of sales and customer service skills
5. IT literate, preferably with an understanding of Excel, Word and PowerPoint
6. It is a genuine occupational requirement that the holder of this post is a practising Christian whose lifestyle is consistent with the values and doctrine of the Christian faith
7. As part of our commitment to safeguarding, the successful applicant will be required to become a member of the Protection of Vulnerable Groups (Scotland) Scheme and the appointment will be subject to a satisfactory PVG Scheme Disclosure
8. We cannot accept overseas applications for this role unless you have the right to work in the UK. If you would like to volunteer with us then please refer to our international volunteer page.
WE WOULD ALSO LOVE YOU TO HAVE
1. A college or university qualification in an events or sales discipline, or
2. Experience in an events, sales or office environment
3. Experience working for a charity
4. A passion for outdoor education
More information can be found on our website.
How to Apply
Please prayerfully consider whether this role may be right for you. For an informal chat about the role please contact the Centre Director, Stu Newland, on 01479 818004 during office hours. If you feel you are the person we are looking for, please complete the on-line application form.
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